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Cookie Policy

This website stores cookies on your computer.

Cookies are small, often encrypted text files, located in browser directories. These cookies allow us to distinguish you from other users, which help us provide you with a better experience when you browse our site. We use cookies to improve your online experience, for analytics and for marketing purposes. By continuing to use the site, you are agreeing to the use of our cookies.

We use the following cookies

Functional cookies: these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/Performance cookies: these allow us to identify site visitors and the pages they visit. This helps us to improve our website, for example, by ensuring users find what they are looking for.

WordPress uses the following functional cookies to enable registered users to log into the Fraser Dove International website:

Cookie NamePurposeDuration
wordpress_test_cookieused to check whether your web browser is set to allow, or reject cookiesEnd of browser session
wordpress_xxxxxuses these cookies to store your authentication details, and their use is limited to the admin console areaEnd of browser session
wordpress_logged_in_xxxxxuses this cookie to indicate when you’re logged in, and who you are, for most interface useEnd of browser session
wp-settings-xxxxx, wp-settings-time-xxxxxuses this cookie to customise your view of admin interface, and possibly also the main site interface.Under one year from the time they’re set

Third party cookies

Google Analytics is a website analytics platform that helps website owners record how users interact with website content. Google Analytics sets the following cookies on our website:

Cookie NamePurposeDuration
__hssrcUsed to distinguish users.Unknown
_gaUsed to distinguish users.2 years
_gidUsed to distinguish users.24 hours
hubspotutkUsed to distinguish users.24 hours
_hsscUsed to distinguish users.24 hours
__hstc/td>Used to distinguish users.24 hours
_gatUsed to throttle request rate.1 minute

Please note that third parties (including, for example, advertising networks and providers of external services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Although we update this list from time-to-time, please be advised that the names of cookies, pixels and other technologies are subject to change.

 

How to control and delete cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Disabling a cookie or category of cookie does not delete the cookie; you will need to do this yourself within your browser. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

  • F24_autoID
  • F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

  • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
  • A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookie will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

Changes to our Cookie Policy

We reserve the right to change this Cookie Policy at any time. By using the site, you are accepting the terms of our Cookie Policy and Privacy Policy.

If you have any questions about this Cookie Policy and website, please email jbrown@fraserdove.com

Last Updated: 19th May 2022